Shipping policy

All items are handcrafted by Cat Birch, and most are ready to ship in 1-3 business days. 

Some items are made to order which takes around 1-3 weeks; this will be clear on the individual product pages. 

 

All items are sent in a smart grey jewellery box, with beautiful finishing touches with grey tissue paper, branded stickers and a matching paper raffia bow.

They are sent inside a sturdy kraft postal box, with a handwritten thank you note, a complementary polishing cloth and a care guide card.

For a small additional charge you can upgrade for your item(s) to be beautifully hand-wrapped in handmade paper with a paper raffia bow, with a complementary card for your personal note to be handwritten to the recipient.

 

Jewellery is sent via Royal Mail Tracked 24 in the UK and International Tracked & Signed to Europe, USA (any duties and fees paid at point of sale) and the rest of the world.

Please let me know if you have a deadline – I will always do my best to meet your timescale where possible.  Local collection is also possible - please email once your order is placed to arrange a mutually suitable day and time for collection.

 

Any other questions please just email cat@catbirch.com